Customer Interaction Management

ACT!

The #1 Selling Affordable Contact and Customer Manager. Highly intuitive interface that allows users to manage contacts, sales pipeline, direct marketing activities, and monitor sales and activity via dashboards and with over 50 pre-configured reports.

ACT! E-marketing

Act! emarketing takes the guesswork out of marketing and follow-up by uniting intelligent emarketing with the power of Act!. Powerful and easy-to-use email marketing tools enable you to easily create simple webforms to capture leads from web pages, newsletters, emails, and more! Quickly segment lists and groups so you can create, send, and track professional, eye-catching email campaigns that reach customers and prospects with the right message at the right time. Intelligent, prioritized Call Lists automatically recommend hot leads to follow up with first – all from within Act!.

Saleslogix

By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.

The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

Adobe Campaign

Adobe Campaign provides best-in-class campaign, offer, and personalization management capabilities for intuitive, touch-friendly marketing automation across all channels—digital and traditional. Adobe Campaign addresses a key challenge for marketers: how to build and extend relationships with their customer base to drive top-line revenue growth and ROI.