Customer Interaction Management

The best CRM solutions don't only keep you focused on your customer needs. They also help your customers stay focused on you.

At Kpabillity, there's one thing we do best; adding value. We'll give you CRM solutions that are modular, scalable, dependable and affordable -- enough to keep you focused on your market, your business and your bottom line.

Operational CRM means managing, isolating, integrating and more importantly, automating solutions encompassing your business's core components -- Sales, Marketing, Customer Service and Support. This also means providing you with real-time access and control over your customer information

And since we know CRM, we know that one size does not fit all. We ensure that the solutions delivered to you adapt well to your business's unique customer acquition, retention and development processes. This way, execution is seamless and operations are focused -- from end-to-end and top-to-bottom.

  • Sales Force Automation
  • Marketing Automation
  • Campaign Management
  • Customer Service and Support
  • Business Intelligence
  • Customer Data Intelligence
  • KPI's, Dashboard and Reports